Pro-Support Services
Available Service:
- 8x5NBD onsite: 8 x 5 Next Business Day On-site
- 8x5NBD onsite-AHR: 8 x 5 Next Business Day On-site with Advance Hardware Replacement
- 24x7x4NBD onsite: 24 x 7 – 4 hours responds Next Business Day On-site
- 24x7x4NBD onsite-AHR: 24 x 7 – 4 hours responds Next Business day On-site with Advance Hardware Replacement
- AHR- Advance Hardware Replacement –hardware only
- On-site: Onsite setup/Configuration/Commissioning
- Ad hoc support.
- Training: On-site/remote training
Nas2u AHR Advance Hardware Replacement Service provides added security for those customers with mission-critical networks, or those without spares on site, who need to minimize network downtime. With this service, This service enhances the standard warranty by offering a guaranteed hardware replacement service within specified timescales.
| Service: | 8×5 | 24x7x4 | AHR | On-site | Remote |
| 8x5NBD onsite | Y | – | – | Y | Y |
| 8x5NBD onsite-AHR | Y | – | Y | Y | Y |
| 24x7x4NBD onsite | – | Y | – | Y | Y |
| 24x7x4NBD onsite-AHR | – | Y | Y | Y | Y |
| AHR | – | – | Y | – | – |
| Onsite | – | – | – | Y | Y |
| Ad hoc | – | – | – | Y | Y |
| Training | – | – | – | Y | Y |
More info, please contact Nas2u .
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